Privacy policy


Date of last update: October 25, 2018

Linemakeup Pro is committed to ongoing compliance with the General Data Protection Regulation to ensure that user data is collected and used transparently, confidentially and securely.


If you have any questions or complaints, or if you would like to send Linemakeup Pro recommendations for improving its personal data protection policy, you can send an email to or send a letter to the following address:

Linemakeup Pro SAS – 37, impasse des Dahlias 34170 Castelnau-le-Lez.


Our Personal Data Protection Policy details how Linemakeup Pro treats the personal data of visitors and users (hereinafter the “Users”) when browsing and using the services of www.Linemakeup (hereinafter the “Site”).

The Personal Data Protection Policy is an integral part of the General Conditions of Use of the Site. Linemakeup Pro pays constant attention to its Users’ data. We may therefore modify, supplement or update this Privacy Policy. In the event of a major update, we will inform you by email or by our services to allow you to examine these modifications before they take effect. In any event, we invite you to regularly consult the latest version in force, available on this page.

Use of the Site’s services after publication or dispatch of a notice concerning changes to the Personal Data Protection Policy implies acceptance of these changes.


When you browse our site and create an account on the platform, we collect and process personal data. When you register, we ask you for a valid email address so that we can use this information to create an account, send you information and notification emails, and send you our newsletter. In order to complete your profile, we collect your first and last names, your IP address and, optionally, your avatar, postal address, interests, professional situation and main reasons for training.

Linemakeup Pro may conduct customer satisfaction surveys via our online forms or ask you to write a review of the information you have received. These surveys are optional, conducted for the purpose of continuous improvement of our services and may be used anonymously to promote the Site.

Linemakeup Pro uses analysis tools to track the courses started by its users, the videos read and the courses completed. The information collected enables us to track your progress, offer you appropriate courses and generally improve your user experience.


A “cookie” is a text file stored on your computer when you visit our platform. It enables us to remember your preferences on the Site and thus contribute to the optimization and personalization of our Services on our platform.

Cookies also enable us to see and understand how our platform is used by its users. We automatically collect your IP address and information relating to the use of our Site. Our platform can thus remember your identity when a connection has been established between the server and the web browser. Information previously provided in a web form may also be stored.


The following types of cookies are used on this Site:

Temporary” cookies: this type of cookie is active in your browser until you leave our platform, and expires if you do not access the Site for a certain period of time.
Permanent” or “tracer” cookies: this type of cookie remains in the cookie file of your browser for a longer period, depending on your browser settings. Permanent cookies are also known as tracker cookies.

We may use third-party partners, such as Google Analytics, to track the activity of visitors to our platform or to identify your interests on our platform and personalize the offer made to you on or off our platform. The information that may be collected by third-party advertisers in this way may include data such as geo-location data or contact information, such as e-mail addresses. The privacy policies of these third-party advertisers provide further information on how cookies are used.

We ensure that partner companies agree to process the information collected on our platform exclusively for our needs and in accordance with our instructions, in compliance with European regulations and undertake to implement appropriate measures to secure and protect data confidentiality. Cookie deactivation. You can deactivate cookies at any time by modifying your browser settings (procedures may vary; please consult your browser’s help section). Please note that deactivating cookies may reduce or prevent access to some or all of our platform’s functions.


You may unsubscribe from email communications at any time by unchecking the “I agree to receive information from Linemakeup Pro” box in your account, by clicking on the unsubscribe link provided in each of our emails or by contacting us.

Regarding targeted advertising on third-party sites: you can refer to our Cookie Policy to understand how to withdraw your consent. We collect the information you provide to us in particular when:

you browse our platform and applications
create, modify and access your personal account
you fill in a contact form
you contact our Customer Service


Linemakeup Pro does not sell or rent your personal data to third parties for marketing purposes. Personal data collected by Linemakeup Pro is intended for its own use and may be passed on to subcontracting companies that Linemakeup Pro may call upon in the course of providing its services.

Linemakeup Pro works closely with third-party companies that may have access to your personal data, in particular when we use search engine and analytics providers to improve and optimize our platform. We may aggregate data about you that we receive or send to our partners via cookies. We transfer and store your data within the European Union, but also outside the European Union to the United States. The American entities to which we transfer your data have signed up to the Privacy Shield or have entered into standard operating and contractual clauses established by the European Commission to govern and secure your data. We may use the services of these companies to respond to your requests, provide customer support, supply online payment tools, provide us with analytical information, commercial and advertising services or emailing and SMS services.


Linemakeup Pro applies generally accepted technological and organizational security measures to ensure that personal data collected is not lost, misappropriated, consulted, modified or disclosed by unauthorized third parties, unless the disclosure of such data is required by current regulations, in particular at the request of a judicial authority, the police, the gendarmerie or any other authority authorized by law. The security of personal data also depends on Users. Users undertake to keep their login and password confidential. Members also undertake not to share their account and to declare to Linemakeup Pro any unauthorized use of said account as soon as they become aware of it.


Personal data provided by Users will be deleted after a certain period, depending on the type of data. To enable users to recover their account if they forget their password after a prolonged period without logging on to the Site, your e-mail address is kept for security reasons. We keep your data only as long as is necessary for the purposes for which it was collected, in accordance with legal requirements.

5 years after your last use of our platform, if you have not closed your account;

If your account has been suspended or blocked, we keep your data for 2 years from the date of suspension, to prevent you from circumventing the rules in force on our platform.


In accordance with current regulations, Users of our platform have the following rights:

Rights of access and rectification:

Right to update User data;
Rights to block or delete Users’ personal data if it is inaccurate, incomplete, equivocal, out of date, or whose collection, use, communication or storage is prohibited;
Right to withdraw consent at any time;
Right to limit the processing of User data;
Right to object to the processing of personal data
Right to portability of data provided by Users, where such data is processed automatically on the basis of their consent or a contract.
For any request to rectify or oppose the processing of your personal data, please send an email to or write to the following address: Linemakeup Pro 37impasse des Dahlias 34170 Castelnau-le-Lez. Your request will be processed within 30 days. In addition to your request, we will ask you to enclose a photocopy of a proof of identity in order to verify your identity.